Returns & Exchanges
At Access Denied, we want you to be completely satisfied with your home decor and furniture; if an item doesn't fit your space, we offer a 30-day return window for most products. Please ensure items are in their original packaging and condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original boxes, including all hardware, manuals, and protective padding to prevent damage during transit.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of the box, ensuring any previous shipping barcodes are fully covered.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
